by SarahSmith | Jul 20, 2018 | Articles, trade
Regulation and Technology The disruption of regulated taxi markets around the world by ride hailing apps has been well documented. The taxi trades in London, New York City, Paris and other major cities, must abide by regulations and costs set out for them, while ride...
by SarahSmith | Jun 27, 2018 | trade, UCG
TRADE v TFL – It’s time When we first joined the UCG, we were not around the table at meetings with TFL. When we built up the membership to become the second biggest org, they couldn’t refuse us a place in the room and now we are in the room we realise it is not worth...
by SarahSmith | Jun 22, 2018 | Articles, trade
2018 has been a red letter year for the charity, and we are only halfway through so far. This is our 70th anniversary and therefore we have been even more active than usual. In January the charity hosted a lunch for our volunteer collectors, many of whom are in their...
by SarahSmith | Jun 20, 2018 | Articles, trade
I saw a tweet from @DizzyCab on twitter, where he said customer service in the USA is on a different parallel to the UK, this is definitely true. Customer service in the USA is almost a profession in itself. Smiles and politeness go a long way in life. I recently...
by SarahSmith | Jun 10, 2018 | trade
ASSAULTS: WHAT THE LAW SAYS We are seeing a rising number of assaults on cabbies by Moped and Street gangs. We have consulted our legal team and the advice is the following: Should you find yourself in this situation the law says you may use such force as is...
by SarahSmith | Jun 8, 2018 | trade, UCG
A community spirit has always existed in the cab trade as part of our history but have we still got it, or have we lost it? When it looked like my previous job would probably go to the dogs, it was my friend Graham who said: “Sarah you should become a cabbie,...
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